Table bookings, even in the dinner rush.
At 9 in the evening nobody can get to the phone. Daphne books tables, answers questions about the menu and hours, and speaks English with tourists, while your team serves.
The calls that come at the worst time.
Table bookings
She books a table for the time and party size the caller asks for, within your available times.
Menu questions
Do you have vegan dishes? How much is the meze? She answers from the menu you give her.
Hours, address, parking
The most common questions, answered without anyone leaving the kitchen.
Tourists
She answers in English and switches language mid-call.
Large groups and events
For groups and private events she takes a full message so you can call back.
Careful with allergies
She only says what your menu says and suggests the caller confirms with your staff.
Friday, 20:45, the place is full.
So you know what to expect
Daphne doesn’t take delivery orders; you already have platforms for that, and she can tell callers where to order. She makes no promises about allergens beyond what your menu says.
Bookings go into the Pelatify booking platform diary, which you see on your phone or computer. You set the times you take bookings and Daphne only books free times.
Questions from restaurants
How does she know when I have free tables?
You set the times you take bookings. When a time is taken, Daphne offers the next free one. We show you how to set it up for your own tables during setup.
Can she answer only at peak times?
Yes. She can answer only when you don’t pick up within 20 seconds, only out of hours, or always.
Does she speak to tourists?
Yes, in English, and she switches language as soon as the caller does.
What about cancellations?
Callers can ring to cancel or change a booking, and the slot frees up straight away in the diary.
Want Daphne for your business?
Answer 4 quick questions and our team gets in touch to set her up with you.